‘Close match’ is a carefully judged reveal.
If the name is similar, the response can show the actual account name. That lets you correct a typo or spelling variation and try again. In 2019, the regulator weighed the privacy cost of returning that name and judged the limited reveal proportionate.
The other responses are yes, no match and unavailable. Unavailable can mean a timeout, an opted-out vulnerable customer or an account that does not exist. Most checks need a name, sort code and account number. Account type and a secondary reference, such as a building-society roll number, can also decide the result.
Read the four outcomes →More than two million checks run each day.

The stage lights fund care after the hardest news.
Cabaret vs Cancer turns live shows, auctions and daring challenges into grants for small UK organisations helping people through cancer, grief and loss. Its current Wonderful Org profile carries fresh fire-walk pages. On the charity’s own site, October’s third sponsored walk offers 20 feet of burning embers, while auctions range from David Bowie books to signed Kate Bush vinyl. The spectacle becomes practical support for people facing a diagnosis or bereavement.
Support Cabaret vs Cancer →